April 22, 2026
Attio integration, App Agent configuration, Visitor Browsing Activity
This release adds Attio as a new CRM integration, lets you configure the App Agent separately for your website and your application, and surfaces rich browsing activity on every visitor profile. It also includes a new Visitor Classified webhook, RB2B Resolution Limit and Operator Mode, a refreshed dashboard, and a batch of widget and presentation upgrades.
March 27, 2026
Aimdoc Activate, Visitor Identification, and Richer Visitor Profiles
Aimdoc Activate now connects the website journey to the in-app journey, while new visitor identification improvements bring session-level resolution, post-email enrichment, and richer real-time visitor profiles.
February 23, 2026
Activate Plan, Visitor Identification Notifications, Knowledge Sharing
This release introduces the Activate plan for App Mode—including Task Definitions and the Task Recorder—plus Visitor Identified notifications and knowledge sharing across agents with Add Existing File and Add Existing Website.
February 5, 2026
Sidebar view, Working Hours, Salesforce Contact & Account sync
This release introduces a new Sidebar presentation for your agent, adds per-rep Working Hours to control when live chat escalations can notify your team, and expands Salesforce sync (Convert plan) to support Contacts + Accounts in addition to Leads.
January 19, 2026
Visitor Workflows, Agent Builder Redesign, Visitor Identification
We released a major update including a visual workflow builder, a reorganized agent builder, and a new visitor identification capability.